Since 2008

Terms and Conditions

Welcome to Mandarin Inn Online, the premier service for people around the world to learn Chinese online. This agreement (the “Agreement”) represents the entire contract between you and Mandarin Inn Online with respect to the above mentioned site(s) (the "Site") and, if applicable, the fee-based subscription services therein. By visiting, becoming a customer of, purchasing a gift subscription from, or subscribing to Mandarin Inn Online, you agree, without qualification, to be bound by the terms and conditions (the “Terms”) of use set out below.

1.Acceptance of the Terms
2.Changes to these Terms
3.Provision of the Services
4.Your Rights
5.Use of the Service
6.Intellectual Property Rights
7.Access and Interference
8.Privacy and Security Policy
9.Community forums, chats, message boards, and email conduct
10.Fees and payments
11.Indemnification
12.Miscellaneous
1. Acceptance of the Terms
By using the information, tools, features and functionality located on online.mandarininn.cn (together the "Service" or the "Services"), you agree to be bound by this Agreement and the Terms, whether you are a "Visitor" (which means that you simply browse the Mandarin Inn website) or you are a "Customer" (which means that you have registered with Mandarin Inn). The term "you" or "User" refers to a Visitor or a Customer. The term "we" refers to Mandarin Inn. The term "Material" refers to all class materials used in our classes. If you wish to become a Customer, communicate with other Customers and/or make use of the Service, you must read this Agreement and indicate your acceptance during the registration process.
If you do not agree with all the Terms, do not use the Site.
Please review all of the Terms carefully before using the Site.
By using the Site, you agree to be bound by the Terms and confirm that you are over the age of 13 and able to form legally binding contracts.
Before you continue, you should print or save a local copy of this Agreement for your records.
2. Changes to these Terms
Mandarin Inn has the right to modify this Agreement and any policies affecting or pertaining to the Site. Your continued use of the Site following notice of the Agreement modification will be considered an acceptance of the modified terms and conditions of use. Your recourse upon dissatisfaction with the modified terms of use is to cancel your subscription by following the instructions set out above. Furthermore, Mandarin reserves the right to modify, suspend or discontinue the Site at any time.
3. Provision of the Services
In providing the Services, we do not actively monitor the display, transmission and exchange of Material that is accessible by means of the Services, nor do we maintain any obligation to do so except as otherwise determined by us or required by the laws of applicable jurisdictions. However, subject to the terms of our Privacy and Security Policy, we reserve the right to monitor the Services for purposes of determining that their usage is in compliance with these Terms and applicable laws. In addition, and as described elsewhere in these Terms, we maintain an absolute and unconditional right to review and remove Material accessible by or transmitted through the Services that, in our sole discretion, we believe is in violation of the law of these Terms or is unacceptable to us in our sole discretion.
From time to time and without prior notice to you, we may change, expand and improve the Site and Services. We may also, at any time, cease to continue operating part or all of the Services or selectively disable certain aspects of the Services or portions of the Site. Any modification or elimination of the Services will be done in our sole and absolute discretion and without an ongoing obligation or liability to you, and your use of the Site and Services do not entitle you to the continued provision or availability of the Site and Services.
4. Your Rights
Mandarin Inn offers you a non-transferable, non-exclusive, limited right to access, use and display the content of this Site, provided that you comply with this Agreement and the Terms as set out in full. The materials of this Site are provided to you only for your private, non-commercial use. Certain services of this Site are available only to registered customers of Mandarin Inn.
By electing to purchase a subscription or register for a trial of Mandarin Inn, you agree to be bound by the terms and conditions set out below in section 10 in the Mandarin Inn billing policy.
5. Use of the Service
Your right to access and use mandarininn.cn and the Service is personal to you and is not transferable by you to any other person or entity. You are only entitled to access and use Mandarin Inn for lawful purposes.
You are responsible for maintaining the secrecy of your Mandarin Inn account (the "Account"), username and password. You agree to notify Mandarin Inn of any unauthorized use of your Mandarin Inn Account. In order for the Service to function effectively, you must also keep your registration information up to date and accurate. If you do not do this, the accuracy and effectiveness of the Service to you will be affected.
In our sole and absolute discretion, we may terminate your Account, or modify, reclaim or remove any username associated with your Account, for any reason (including for reasons related to unlawful or unauthorized usage) and we are under no obligation to retain a record of your Account or any data or information that you may have stored by means of the Account and/or the Services.
Your access and use of mandarininn.cn may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of mandarininn.cn or other actions that Mandarin Inn, in its sole discretion, may elect to take. Mandarin Inn is not responsible for any loss resulting from your using any of Easy Language’s services, software, materials, audio or video files, content, or communications.
6. Intellectual Property Rights
All materials of Mandarin Inn, including content, text, images, software, audio and video files, documentation, Email English and the Site remain at all time the sole property of Mandarin Inn or its suppliers. Such aforementioned materials are protected under international copyright, trademark and other intellectual property laws. You may not post, distribute, sublicense, translate or reproduce in any way any copyrighted materials, trademarks or other proprietary information without the prior express written consent of Mandarin Inn.
7. Access and Interference
You agree that you will not:
Use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor mandarininn.cn or any portion of Mandarininn.cn, without Mandarin Inn’s express written consent, which may be withheld in Mandarin Inn’s sole discretion;
Use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search Mandarininn.cn, other than the search engines and search agents available through the Service and other than generally available third-party web browsers (such as Microsoft Explorer);
Post or transmit any file which contains viruses, worms, Trojan horses or any other contaminating or destructive features, or that otherwise interfere with the proper working of mandarininn.cn or the Service;
Attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of mandarininn.cn or the Service. Please be aware that your carrier's normal rates and fees, such as text messaging fees, will apply when accessing Mandarininn.cn with your portable devices.
8. Privacy and Security Policy
Your use of our Site and any personal information or other information about you collected by Mandarininn.cn through, or in connection with, the Site (other than User Generated Content) is subject to our Privacy and Security Policy.
As indicated in the Terms, our Site is not designed to attract children under the age of 13. We do not knowingly collect personally identifying information from anyone under the age of 13 unless we first obtain permission from that child's parent or legal guardian.
For questions about our online privacy and security policy for children please refer to the Privacy and Security Policy.
9. Community forums, chats, message boards, and email conduct
Mandarin Inn strives to create a global community of Chinese language learners. As such, Mandarin Inn provides users with the ability to post messages, use chat rooms, and find learning resources, such as local language schools and job offers. You are solely responsible for the content of these messages as set out in this Agreement. In addition, by using these services, you agree to not publish, contribute or post any material that:
Contains content that is not original or for which you have not received the prior express written consent of the originator of said material.
Contains objectionable language or is in any way profane, pornographic, sexually explicit, slanderous or libelous.
Attempts to contact a fellow user of Mandarin Inn without explicit solicitation by that user.
Violates any viable rules, laws or regulations, or infringes on any rights of any third party.
Contains viruses or any other code designed to interrupt, destroy or incapacitate the functionality of any software, hardware or telecommunications.
Is considered "spamming," such as chain letters, junk mail, or other solicitations.
Attempts to impersonate another person or breach the security of Mandarin Inn and its users.
The opinions and messages posted by users at Mandarin Inn do not reflect and are not representative of the views of Mandarin Innor its employees, affiliates, suppliers or partners. Mandarin Inn is not responsible for the content of messages sent by users to other users they have located through Easy Languages.
10. Fees and payments
You will be required to register and create an account with Mandarin Inn(the "Account") in order to access certain features of the Site and Services. Information gathered through the registration process and information related to your account will be subject to these Terms as well as to our "Privacy and Security Policy". You represent and warrant that you will not create an Account for anyone other than yourself without permission, that all information provided by you when creating an Account is true, accurate and complete, and that you will maintain, at all times, true, accurate and complete information related to your Account.
Certain materials and functionalities of the Site are available only through the purchase of an online language class package (the "Package"). Pursuant to this Agreement you are responsible for any charges associated with connecting to the Site. Mandarin Inn reserves the right to change the Package fees in effect or institute new fees at any time, upon reasonable notice posted on the site and emailed to current customers.
By purchasing a Package you agree to be bound to the following terms:
Billing Policies
Mandarin Inn fees are exclusive of any applicable VAT or taxes, interest or installment fees charged by the credit card company, or other fees associated with connecting to the Internet.
Mandarin Inn guarantees that every credit card transaction you make at Mandarin Inn is 100% secure. If at any time you wish to check on the status of your subscription, please login and visit the “My Account” page in your Login area.
Your language course contains teacher-led classes. Group classes and private classes are delivered on a "class credit basis", giving you access to the stated amount of group classes and private classes that your language course offers. You can always find current prices of language courses posted in the checkout pages and occasionally in other pages of our website. The exact contents of your language courses are clearly set forth and accessible at all times in the logged-in section of the Site under "My account".
All language course fees are recurring and non-refundable after your purchase. If you do not cancel your language course before the end of the stated course time, you agree to the automatic extension of your language course for the same time and the same terms. If you do not wish to continue your language course, you have to deactivate your account in the “My Account” page in your login area or give us written (email) notice.
An exception to the prior paragraph is our 7-day money-back guarantee when stated explicitly on the checkout page. Within 7 days after the purchase of your first month's subscription, you have the right to cancel your language course and receive your full money back, by writing a request to make use of this 7-day-money back guarantee by written (email) notice. This 7-day money-back guarantee does not apply to any trial packages or subsequent subscriptions.
In addition to the classes included in your language course, you can purchase additional classes. These classes give you the right to take more teacher-led classes. Additional classes, whether group or private, those sessions are delivered on a “class credit basis” over a period of 3 months, this means that if you haven’t used those sessions by the end of 3 months after purchasing the class package, those unused sessions are lost to you and will not be refunded.
Free trial
Free trial packages are available only to first-time users.
Credit card payments
After initial enrollment, if your credit card expires, is cancelled, is lost, or rendered invalid, your subscription is in danger of termination. You will be contacted and given the opportunity to change your registration data. If your credit card is not successfully recharged and you are not renewed successfully, your subscription will be terminated.
11. Indemnification
You agree to indemnify, defend and hold harmless Mandarin Innand its affiliates, partners, suppliers, and employees from any and all liability, claims, costs, or damages arising from your use of the Site or your breach of this Agreement and any of the Terms set out herein.
12. Miscellaneous
If any portion of this Agreement is deemed unlawful, void or unenforceable by any arbitrator or court of competent jurisdiction, this Agreement as a whole shall not be deemed unlawful, void or unenforceable, but only that portion of this Agreement that is unlawful, void or unenforceable shall be stricken from this Agreement.
You agree that if Mandarin Inn does not exercise or enforce any legal right or remedy which is contained in the Agreement (or which Mandarin Inn has the benefit of under any applicable law), this will not be taken to be a formal waiver of Mandarin Inn’ rights and that those rights or remedies will still be available to Mandarin Inn.
All covenants, agreements, representations and warranties made in this Agreement shall survive your acceptance of this Agreement and the termination of this Agreement.
This Agreement represents the entire understanding and agreement between you and Mandarin Innregarding the subject matter of the same, and supersedes all other previous agreements.
If you have any questions about this policy statement, or about any of Mandarin Inn's other policies and practices, please contact us on the contact details laid out on mandarininn.cn.
Mandarininn.cn and related services are, if not otherwise specifically mentioned, supplied by:
Mandarin Inn Chinese School 
1280 Huaihai Rd （M）
Shanghai, China

Privacy Policy
Effective date: January 3, 2015
Mandarin Inn ("us", "we", or "our") operates the www.mandarininn.cn website (hereinafter referred to as the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.  
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.mandarininn.cn
Definitions
Service
Service is the www.mandarininn.cn website operated by Mandarin Inn
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small files stored on your device (computer or mobile device).
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
•	Email address
•	First name and last name
•	Phone number
•	Address, State, Province, ZIP/Postal code, City
•	Cookies and Usage Data
Usage Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
•	Session Cookies. We use Session Cookies to operate our Service.
•	Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
•	Security Cookies. We use Security Cookies for security purposes.
Use of Data
Mandarin Inn uses the collected data for various purposes:
•	To provide and maintain the Service
•	To notify you about changes to our Service
•	To allow you to participate in interactive features of our Service when you choose to do so
•	To provide customer care and support
•	To provide analysis or valuable information so that we can improve the Service
•	To monitor the usage of the Service
•	To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside China and choose to provide information to us, please note that we transfer the data, including Personal Data, to China and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Mandarin Inn will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure Of Data
Legal Requirements
Mandarin Inn may disclose your Personal Data in the good faith belief that such action is necessary to:
•	To comply with a legal obligation
•	To protect and defend the rights or property of Mandarin Inn
•	To prevent or investigate possible wrongdoing in connection with the Service
•	To protect the personal safety of users of the Service or the public
•	To protect against legal liability
As an European citizen, under GDPR, you have certain individual rights. You can learn more about these guides in the GDPR Guide.
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
•	By email: support@mandarininn.cn